
TERMS OF SERVICE
These Terms of Service explain the general rules for using the Live Free 7 Marketing website and for purchasing or using services offered by . A signed proposal, order form, statement of work, subscription agreement, checkout disclosure, or other written service agreement may contain additional terms and will control if it conflicts with this page.
Effective date:

Nothing on this website promises that every listed feature is included in every plan. Final deliverables, platform features, usage allowances, prices, support level, timelines, renewal terms, cancellation terms, and refund terms are confirmed in the applicable written agreement or checkout disclosure before purchase.
By accessing or using the Live Free 7 Marketing website, submitting a form, creating or using an account, purchasing a product or service, or accepting a proposal, order form, statement of work, subscription, or checkout disclosure, the user agrees to these Terms of Service and the documents incorporated into them by reference.
If a person does not agree to these Terms, that person should not use the website or services.
A person accepting these Terms for a company or other organization represents that the person has authority to bind that organization. References to "Customer," "you," and "your" include the person and any organization on whose behalf the person acts.
A user must be legally able to enter an agreement and must provide accurate information. The services are primarily intended for business and professional use. A user may not use the website or services where prohibited by law or in a manner that would require Live Free 7 Marketing to violate law, platform rules, carrier requirements, or third-party agreements.
A customer is responsible for determining whether the services are suitable for the customer’s business, industry, audience, and legal obligations.
Website descriptions are general information and do not create a binding service obligation by themselves. Submitting a form, requesting a call, or receiving a consultation does not guarantee acceptance as a customer, availability, pricing, or a particular result.
A binding service commitment begins only when the applicable written agreement, order, checkout, or proposal is accepted and any required payment is received.
Live Free 7 Marketing may offer three separate service layers.
Platform Access may include a HighLevel-powered software account, CRM, opportunity pipeline, conversations, forms, calendars, email or SMS tools, workflows, review tools, social-planning tools, reporting, and configured AI options. The features included depend on the selected plan, configuration, usage allowances, and written agreement.
Done-for-You Setup may include website or funnel creation, CRM configuration, calendar and form setup, workflow development, integrations, messaging configuration, onboarding, migration, and related implementation work. Scope, revisions, dependencies, timeline, and deliverables are defined in writing.
Managed Growth Services may include social media support, content planning, advertising, retargeting, campaign management, database reactivation, reporting, consulting, or optimization. These are separate services requiring an approved scope, budget, access, creative approvals, and ongoing decisions.
Purchasing one layer does not automatically include the other layers.
The applicable proposal, order form, statement of work, subscription agreement, or checkout disclosure defines the services, deliverables, plan features, usage allowances, fees, payment schedule, timing, support, revisions, renewal, and cancellation terms.
Work, features, pages, integrations, automations, campaigns, or revisions outside the written scope may require a change order, additional fee, revised timeline, or separate agreement.
A customer should review the written scope before approval and promptly identify any inconsistency. Verbal discussions do not change an accepted scope unless confirmed in writing by an authorized representative.
Platform access is licensed or provided for the subscription term stated in the applicable plan or agreement. The customer receives a limited, non-exclusive, non-transferable right to use the configured account for the customer’s authorized business purposes, subject to these Terms, the written agreement, usage limits, acceptable-use rules, and applicable third-party terms.
The customer does not acquire ownership of HighLevel, third-party software, provider infrastructure, pre-existing templates, platform code, or features made available through a subscription.
Features may depend on the selected plan, connected services, vendor availability, location, carrier approval, messaging registration, account verification, payment status, and evolving platform capabilities.
The customer is responsible for accurate account information, authorized users, passwords, multi-factor authentication where available, permission settings, devices, and activities performed through the customer’s account.
The customer may not share credentials with unauthorized persons, attempt to bypass access controls, interfere with security, or use another person’s account without permission.
Suspected unauthorized access, credential compromise, or misuse should be reported promptly to .
The customer must provide timely, accurate, and complete business information, brand materials, offers, pricing, disclaimers, approvals, account access, domain information, integrations, contact lists, advertising assets, and other materials reasonably needed for the agreed work.
The customer is responsible for reviewing and approving copy, design, workflows, forms, messages, campaigns, targeting, budgets, and launch details within the agreed timeframe.
Delays in customer information, approvals, access, payment, vendor action, or required verification may extend the schedule. Live Free 7 Marketing is not responsible for delay or failure caused by incomplete or inaccurate customer inputs or by a customer’s failure to take a required action.
The customer retains the customer’s rights in content, trademarks, images, lists, contact data, offers, and other materials supplied by the customer, subject to the licenses needed to perform the services.
The customer grants and its service providers a limited right to host, copy, modify, transmit, display, process, and use customer materials as reasonably necessary to provide the agreed services.
The customer represents that the customer has the necessary rights, licenses, permissions, notices, and consents for materials and data supplied or connected to the services. The customer is responsible for the legality, accuracy, claims, disclosures, and use of customer content and customer contact data.
The customer is responsible for obtaining and documenting any consent required to email, text, call, record, or otherwise communicate with the customer’s contacts. The customer must honor opt-outs, suppression requests, consent limits, quiet hours, carrier rules, platform policies, and applicable communication laws.
The customer may not use the services to send unlawful, deceptive, harassing, unsolicited, or prohibited communications; conceal identity; use purchased or improperly obtained lists; or bypass registration, verification, consent, or carrier requirements.
Messaging, telephone, email, carrier, registration, verification, AI, and related usage charges may apply separately from the base subscription.
Automations and AI-enabled tools may assist with routing, messaging, summaries, content, chat, calls, scheduling, support, or workflow actions. The customer is responsible for testing configurations, monitoring output, maintaining appropriate human review, and deciding whether automated output is suitable for the customer’s use.
AI output may be incomplete, inaccurate, delayed, or unsuitable for a particular purpose. AI and automation should not be treated as legal, financial, medical, employment, or other licensed professional advice.
The customer should not submit sensitive information to an AI-enabled feature unless the information is necessary, appropriate, authorized, and handled according to applicable requirements.
The services may rely on HighLevel, domain providers, hosting, email, telecommunications carriers, payment processors, advertising networks, social platforms, analytics, storage, AI providers, integrations, application interfaces, and other third parties.
Third-party services may have separate terms, privacy policies, pricing, usage charges, verification, acceptable-use rules, and availability. The customer is responsible for maintaining required third-party accounts and complying with those terms.
does not control third-party outages, suspensions, policy changes, feature changes, account decisions, delivery rates, advertising approvals, carrier filtering, platform enforcement, or discontinuation.
Managed marketing services are provided only when included in an approved written scope. The customer remains responsible for the customer’s offer, pricing, claims, legal disclosures, business operations, fulfillment, sales process, customer service, and final approval of campaigns and content.
Advertising budgets, media spend, platform fees, creative production, third-party tools, and usage charges may be separate from service fees unless the written agreement states otherwise.
Advertising networks and social platforms control account approval, ad approval, delivery, reach, cost, targeting options, and enforcement. A campaign may be limited, rejected, suspended, or changed by a platform.
The customer agrees to pay the fees, setup charges, subscription amounts, usage charges, media spend, third-party costs, taxes, and other amounts described in the applicable order, agreement, or checkout disclosure.
Unless stated otherwise in writing, invoices are due according to the payment terms shown on the invoice or accepted agreement. The customer authorizes recurring charges where a recurring plan is selected and the renewal terms are disclosed.
The customer is responsible for applicable taxes, duties, levies, and similar governmental charges, excluding taxes based on the provider’s net income, unless the law requires different treatment.
A subscription renews according to the billing frequency and renewal terms disclosed at purchase or in the written agreement, unless it is canceled under the applicable cancellation terms.
Usage-based charges may include email, SMS, telephone, number rental, email verification, AI, premium workflow actions, domains, integrations, advertising spend, storage, or other metered services. Usage pricing may change when a provider changes its cost or when the plan changes, subject to applicable notice and agreement terms.
The customer is responsible for monitoring account usage and maintaining a valid payment method.
If a payment fails or becomes overdue, may retry the payment, request an updated payment method, pause work, limit support, suspend access, or terminate affected services after any notice or cure period required by the written agreement or applicable law.
The customer remains responsible for amounts properly incurred before suspension or termination, including non-cancelable third-party or usage charges.
A trial or promotion is governed by the terms displayed when offered, including eligibility, length, included features, usage limits, conversion date, post-trial price, and cancellation deadline.
Unless the offer states otherwise, one promotion may not be combined with another. A plan upgrade, downgrade, or feature change may alter available services, usage allowances, billing, data retention, and support.
No trial, discount, or promotion should be published without clear written terms.
Cancellation, service-end dates, refund eligibility, non-refundable work, notice requirements, trials, annual commitments, usage charges, third-party costs, and access after cancellation are governed by the applicable written agreement and the published Refund & Cancellation Policy.
Refund & Cancellation Policy
The customer should review the applicable cancellation and refund terms before purchase.
Live Free 7 Marketing and its licensors retain rights in pre-existing software, templates, methods, processes, prompts, workflows, designs, documentation, training, brand elements, know-how, and other materials not created exclusively as a customer deliverable.
Ownership and licensing of final website files, copy, graphics, workflows, configuration, custom code, recordings, campaign assets, and other deliverables are governed by the written scope. Full ownership does not transfer unless the agreement states that it transfers and all required payment has been made.
Third-party materials, software, fonts, stock assets, platform components, and integrations remain subject to their own licenses.
If a user voluntarily provides suggestions, ideas, or feedback about the website or services, may use that feedback to improve services without an obligation to treat it as confidential, unless a separate written agreement states otherwise.
This section does not transfer ownership of a customer’s confidential information or customer content.
A user may not use the website or services to violate law; infringe rights; send prohibited communications; distribute malware; gain unauthorized access; interfere with systems; evade security, billing, usage, consent, registration, or verification controls; misrepresent identity; promote fraud; process unlawfully obtained data; publish unlawful, deceptive, defamatory, or harmful material; or help another person engage in prohibited conduct.
A user may not reverse engineer, resell, sublicense, copy, scrape, or exploit the services except as expressly permitted by the applicable plan, agreement, or law.
Additional acceptable-use restrictions of HighLevel and other providers also apply.
The website and services may be updated, maintained, changed, limited, or temporarily unavailable. Features may evolve as providers change technology, pricing, policies, integrations, or availability.
Unless a written service-level commitment states otherwise, continuous or error-free availability is not guaranteed. Reasonable efforts may be used to communicate planned changes that materially affect an active paid service.
Beta, preview, experimental, or newly released features may be changed or discontinued and should not be relied on for critical operations without appropriate testing and backup processes.
Access or services may be suspended or terminated for nonpayment, security risk, unlawful use, prohibited communications, misuse, material breach, required vendor or platform action, or conduct that risks harm to systems, providers, users, or third parties.
Where appropriate and permitted, notice and an opportunity to cure may be provided. Immediate action may be taken when reasonably necessary for security, legal compliance, provider requirements, or prevention of harm.
After termination, rights to use subscription services end. Data access, export, deletion, retention, transition assistance, and continuing obligations are governed by the written agreement, Privacy Policy, provider capabilities, and applicable law.
Marketing and business outcomes depend on factors outside the control of , including the customer’s offer, pricing, reputation, market, competition, budget, sales process, approvals, fulfillment, list quality, platform rules, customer service, and follow-through.
Unless an authorized written agreement expressly states otherwise, no specific revenue, profit, lead volume, appointment volume, advertising return, ranking, reach, conversion rate, customer count, or business result is guaranteed.
Past examples, projections, estimates, platform demonstrations, sample dashboards, or educational content are not promises of future performance.
To the extent permitted by applicable law, the website and services are provided on an “as available” and “as configured” basis, subject to the express commitments in the applicable written agreement.
No statement should exclude or limit a warranty, remedy, or right that cannot legally be excluded. The business owner’s attorney must review the final disclaimer for the governing jurisdiction and service model.
Any limitation of liability must be interpreted with the applicable written agreement and to the extent permitted by law. The final limitation, exclusions, damages categories, liability cap, exceptions, and treatment of third-party claims should be supplied or approved by a qualified attorney.
Do not publish a specific monetary cap or broad exclusion that has not been reviewed for the business entity, jurisdiction, and customer type.
Any obligation for a customer or provider to defend, indemnify, or hold another party harmless should be defined in the applicable written agreement and reviewed by a qualified attorney. Relevant subjects may include customer content, customer data, unlawful communications, advertising claims, infringement, misuse, or violation of platform rules.
Do not add a one-sided or unlimited indemnification clause unless it has been supplied or approved by the business owner’s attorney.
Before filing a formal claim, the parties should attempt in good faith to resolve a dispute through direct written communication, unless immediate relief or a different process is required.
These Terms and disputes relating to them are governed by the law identified in , without regard to conflict-of-law principles, to the extent permitted by law.
Approved dispute venue:
The final governing-law, venue, court, arbitration, mediation, jury-waiver, and class-action terms must be reviewed by a qualified attorney before publication. Do not publish this page if the governing-law or dispute-venue custom value is empty.
A signed customer agreement may contain a different approved dispute process and will control for that customer.
The user agrees that website notices, account notices, emails, text messages, electronic agreements, invoices, and electronic records may be used as permitted by law and the user’s consent or customer relationship.
Formal notices under an agreement should be sent through the method and address stated in that agreement. General questions may be sent to .
These Terms may be updated as the website, services, plans, providers, or legal requirements change. The revised effective date should appear at the top of the page.
When appropriate, notice of a material change affecting an active service may be provided through the website, account, email, or another reasonable method. Changes do not retroactively alter an accepted written agreement unless permitted by that agreement and applicable law.
If a provision is found unenforceable, the remaining provisions should continue to the extent permitted, and the affected provision should be interpreted or modified only as necessary to make it enforceable.
A failure to enforce a provision is not automatically a waiver. Rights or obligations may not be assigned except as permitted by the applicable agreement or law. Headings are for convenience and do not control interpretation.
These Terms, the Privacy Policy, the Refund & Cancellation Policy when published, and the applicable written customer agreement form the relevant agreement for the services they cover. If they conflict, the signed or expressly accepted service-specific agreement controls.
Privacy Policy
Refund & Cancellation Policy
Questions about these Terms may be sent to:
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